Software solutions for charging electric vehicles

Using green electricity, electric mobility contributes to the reduction of exhaust gases and is an important step in the mobility transition. But as of yet, electric vehicles still have several disadvantages. In addition to costs and limited range, they also have longer charging times. Moreover, especially in urban areas, the charging infrastructure is not nearly as well developed as it would be necessary for a complete switch to electric vehicles.

Further technical improvements are needed to make electric vehicles more interesting for end customers. In addition to batteries with a longer service life, higher energy density and faster charging times, the expansion of the charging infrastructure must be further advanced. Here in particular, it needs an integrated IT concept. This leads from the technical connection of the charging point operators, via navigation and guided charging processes, to automated billing. A simple map with charging points would not be sufficient due to long charging times. The waiting time at a charging station can be several hours, while a conventional refueling process is completed quickly after a few minutes. Optimizing the utilization of existing charging stations therefore contributes greatly to helping emobility achieve its final breakthrough.

For the entire topic area "charging electric vehicles" and their broad acceptance among the population, it needs a consistent IT integration. On this page, you will learn how software solutions can improve the charging experience for the end customer and how jambit supports companies in their implementation.

Companies such as car manufacturers and mobility service providers can meet these challenges with software solutions. They can offer digital products that support drivers, for example, in finding and reserving charging stations and in carrying out, monitoring, and billing charging processes – whether directly in the vehicle or via a smartphone app (e.g., using a digital twin). As a result, these companies provide better service for their customers and their electric vehicles and customer satisfaction and acceptance of electric vehicles increases: more customer visits and more overall sales of e-cars. On the one hand, this enlarges the market itself, and on the other hand, suppliers can make more sales with e-cars.

The charging infrastructure for electric vehicles can be optimized at various points via software offerings and made more convenient for customers. The lack of sufficient charging stations combined with long charging times generates the need for drivers to be able to reserve charging stations so that they do not have to wait several hours at an occupied station. During the charging process, the customer expects to be informed about the current charging status at all times, to be able to interrupt and restart the charging process if necessary, and to receive a estimation of the expected charging time and costs. And ideally, the charging process is automatically billed immediately after charging. In the long run, the customer can even optimize the costs of charging processes by adjusting the electricity purchase to the rate curve of the electricity supplier.

To make these features possible for customers, secure, reliable, end-to-end IT integration is essential. For example, to seamlessly integrate the payment process into the charging infrastructure, a secure connection is needed between the energy supplier, charging station operator, vehicle, driver, and payment provider.